The simple way to stop losing maintenance agreement revenue

Every agreement has a different anniversary date. Someone has to call the customer to renew it — and when nobody's watching the calendar, they quietly lapse. Pact tracks every renewal date, reminds you before they expire, and shows you which past customers aren't on a plan yet. Free to start. Built for 1–5 truck shops.

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14 days free. No credit card required.

The problem

Your customer list has money sitting in it. You just can't see it.

Agreements expire silently

Maintenance agreements aren't subscriptions — they're annual contracts. Every one has a different anniversary date, and someone has to reach out to renew it. With 50, 80, 200 agreements, dates slip by. The customer doesn't call — they just go to whoever knocks next.

Past customers never get asked

One contractor audited his database and found 800+ past service calls with no agreement attached. Every one of those is a warm lead. They've just never been offered a plan.

Follow-up depends on memory

If renewals live in someone's head or a spreadsheet, they get dropped during busy weeks. That's quiet revenue loss every month.

What Pact does

Three things. Done well.

01

Track agreements

Every customer, every plan, every renewal date. See who's active, who's expiring, and who's lapsed — all in one view.

02

Get reminded

Automated alerts at 30 days and 7 days before each renewal. Optional auto-text to the homeowner. Never miss an expiring agreement again.

03

Find opportunities

A running list of past customers who aren't on a plan. These are people who already trust your work — they just need to be asked.

Free

$0

Up to 15 agreements. No credit card.

  • Up to 15 agreements
  • Unlimited customers
  • Renewal reminders
  • Lapsed customer reports
  • CSV import
Most popular

Pro

$29/mo

Flat rate. No per-tech pricing. No contracts.

  • Unlimited agreements
  • Unlimited customers
  • Renewal reminders
  • Lapsed customer reports
  • CSV import

Why not an all-in-one?

You don't need dispatching, invoicing, and 200 features you'll never use.

Typical platform
Pact
Monthly cost
$250-500/tech
Free / $29
Setup time
Weeks
Minutes
Agreement tracking
Buried in menus
The whole point
Lapsed customer alerts
No
Yes
Contract length
12 months
None
Learning curve
Steep
None

Someone should be telling you “Mrs. Henderson's agreement expires next month — call her.”

Most HVAC companies have 3–5x more customers than agreements. That gap is your growth — without a single new lead.

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